For standard orders, we ship between 1-3 business days via FedEx or USPS. Please contact us if you require expedited shipping: 1-800-259-7254
Free shipping within the Continental USA. Discounted shipping for International and non-Continental USA states and territories.
When ordering from strongarhardware.com, you're responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If for any reason your hardware is defective, damaged or missing any item(s), it must be reported by email or phone within 48 hours from receipt date. Strongar Hardware will replace the defective, damaged or missing component(s) as long as it is within the 48 hour period.
All hardware returns must be made within 30 days from date of receipt. No returns accepted without prior authorization. A restocking fee of 20% applies on all non-defective returns. All returned goods must be accompanied by your invoice and return authorization.
1.Contact Strongar Hardware via email to obtain a Return Authorization Number
2. Make sure you explain the reason of the return on your email.
3. Ship item(s) back to us at:
Strongar Hardware Att. Returns - (Order number)
2355 NW 70th Ave, Unit D-4, Miami, FL 33122 - USA
It’s that simple!